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Tel: 516.281.4949

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FREQUENTLY ASKED QUESTIONS

Q: How can I get a wax vending machine for my surf shop?
A: To be considered for a wax vending machine you must complete and submit our online application. If we feel you make a good candidate for our program we will be in touch.    

Q: How do I know if it’s legal to put a machine outside my shop?

A: We check with your city clerk and/or building department regarding vending machine laws and ordinances before installation. If there is no specific ordinance against it, you're gold. If there is, we put one up anyway and cross our fingers!

Q: What type of wax is in the machine? 
A: Our wax is manufactured by Bubblegum Surf Wax using our own custom molds. Each bar of wax is approximately 50 grams and designed specifically to fit out machines.

Q: Will the wax melt inside of the machine?
A: Our machines are designed to prevent such occurrences.  With adequate ventilation and the use of insulation material, the issue is non-existent.

Q: What if wax is stolen or machine vandalized? Who is responsible?
A: Not your problem, not your responsibility. Wax vending will not hold you accountable.  We will take active and immediate measures to address all issue.

Q: What if the machine is malfunctioning or fails to dispense wax?
A: Contact info@WaxVending.com and we will issue appropriate repairs.

Q: What if we don’t want the machine anymore?
A: WaxVending will reclaim the machine at our earliest convenience.

Q: What sort of maintenance is required?
A: No maintenance is required on the part of the surf shop with the exception of switching out graphics and collecting quarters on a monthly basis.